It’s a long time since TBWA first presented that idea to 3. Eight years in fact.
As an ex-3er I still retain a certain emotional attachment to the brand so I was pleased to see W+K pick up the business. It feels like the brand needs to be in new, hopefully strong hands.
I don’t know why the business went from Glue. I can only assume the work didn’t work. Getting a brief to tell people you are working hard to improve your network is understandable but fundamentally flawed. People don’t need to hear it, they simply need to experience it.
So I hope W+K get to take the brand back to its true opportunity, away from an existence as a channel for handsets + cheap tariffs. It can play in a youthful, positive, uber-innovative space. Doing things differently, living on the edges of the mass-marketing mobile norms, understanding what the people who care, care about and building its image around that.
That of course is much more than just a communications task.
And that is something I hope everyone involved both realises and is up for.
Otherwise another agency will simply end up being judged as having failed to deliver the dream.